HOW TO ORDER
TwentySix Easy steps for a safe transaction.
01 - We accept orders from all countries worldwide.
02 - The buyer decide to buy a product and put it in the basket.
03 - The buyer complete the requested delivery and invoice information, address details, phone number.
04 - Mention a delivery address where someone is available between 9am and 5pm, home or working address.
05 - Select the method of payment.
06 - Select the method of shipping.
07 - We set up the final details of the sale and forward the buyer a order confirmation by email.
08 - Check your junk mail folder if the order confirmation e-mail has not arrived after ten minutes.
09 - The buyer makes the payment.
10 - We require full payment prior shipping.
11 - We reserve the right to refuse orders because of pricing errors on our website.
12 - We ship the product(s) to the buyer.
13 - You receive a email with tracking number when the products are leaving our warehouse.
14 - The buyer will receive the package in 2-30 days based on the availability and the shipping address.
15 - Please take in mind that we have a lot of products on stock but HighEnd manufacturers are also build products only at request.
16 - You will receive always an invoice.
17 - If you prefer pickup at our shop in Antwerp, always make an appointment before visiting us.
18 - If you are buying for a company don't forget to mention your VAT number.
19 - Your VAT number will be checked by the European VIES VAT number validation database.
20 - All prices mentioned on the website are including 21% VAT.
21 - If you are buying outside the EU you do not pay 21% VAT and the webshop software retrieves the tax from the amount to pay.
22 - Orders outside the EU are subject of additional fees based on the local laws of the receiving country.
23 - These custom and local fees must be paid by the purchaser to the government/customs in his country.
24 - We do not reduce the invoice amount to lower or avoid import duties at your customs.
25 - We do everything to make your purchases smoothly and pleasant.
26 - Nevertheless, if you have a question please contact us by email or even faster by phone.
We appreciate your business!
Enjoy The Music!
Questions? Contact Support!