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TwentyThree Easy steps for a safe transaction.

1. We accept orders from all countries worldwide. 
2. The buyer decide to buy a product and put it in the basket. 
3. The buyer complete the requested delivery and invoice information, address details, phone number.
4. Mention a delivery address where someone is available between 9am and 5pm, home or working address.
5. Select the method of payment.
6. Select the method of shipping.
7. We set up the final details of the sale and forward the buyer a order confirmation by email.
8. The buyer makes the payment.
9. We require full payment prior shipping.
10. We reserve the right to refuse orders because of pricing errors on our website.
11. We ship the product(s) to the buyer.
12. You receive a email with tracking number when the products are leaving our warehouse.
13. The buyer will receive the package in 2-30 days based on the availability and the shipping address.
14. Please take in mind that we have a lot of products on stock but HighEnd manufacturers are also build products only at request.
15. You will receive always an invoice. 
16. If you prefer pickup at our shop in Antwerp, always make an appointment before visiting us. 
17. If you are buying for a company don't forget to mention your VAT number. 
18. All prices mentioned on the website are including 21% VAT.
19. If you are buying outside the EU you do not pay 21% VAT and the webshop software retrieves the tax from the amount to pay.
20. Orders outside the EU are subject of additional fees based on the local laws of the recieving country. 
21. These custom and local fees must be paid by the purchaser to the government/customs in his country.
22. We do everything to make your purchases smoothly and pleasant.
23. Nevertheless, if you have a question please contact us by email or even faster by phone.

We appreciate your business!
Enjoy The Music!

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